![]() The challenge with this approach is that while user design work is important, focusing on an app distracts from or avoids entirely the much more critical system design work necessary for true enterprise IoT to succeed. ![]() ![]() So an app developer is engaged, and the team becomes enamored of the beautiful screen shots and the myriad potential ways the app will be used by end customers. The next step seems to be to build an app to display the data, and perhaps enable some basic management functions. Typically, the team has successfully connected a prototype sensor to the target product, and is starting to see data coming in. The App Trap emerges at a relatively early stage of many enterprise IoT projects. IoT systems require ongoing updates for normal maintenance, to stay secure in the face of evolving threats, to scale as demand increases, and to evolve with your business model and customer demands. IoT systems are dynamic living systems and need to be supported and maintained as such. It can be internally disruptive if your internal CRM or ERP system has a hiccup and is down for a few hours unexpectedly, but it is completely different if your IoT system is down and prevents your customers from operating their businesses. All this carries with it tremendous opportunity as well as tremendous responsibility. For many of our customers, this change in the business strategy also marks the first time that software systems have been integrated into the product offerings. They comprise both a new integration point with your customers’ business processes, and a substantial change to your product offerings. One particular pattern is so common, we’ve been calling it the “App Trap.”Įnterprise IoT systems are different from internal IT systems in several critical ways. At Bright Wolf, we are often brought into an ongoing project, and have seen some patterns emerge over the last few years. Many of the companies making the IoT journey have traditionally not built and delivered these types of complex enterprise software systems before. But the skills to successfully design enterprise IoT systems and release them to production are in short supply: IoT-specific knowledge of system architecture, integration, development, deployment, operations, maintenance, and support. Those that embrace it will redefine the next century of business relationships with their customers. Enterprise IoT Systems are Living SystemsĮnterprise IoT, despite being in the early stages, carries enormous potential.
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